Search publications
3097 results found
-
ACM marks the boundaries of misleading practices online
At what point does persuasion turn into deception? That question is at the heart of the guidelines called “Protection of online consumers,” which the Netherlands Authority for Consumers and Markets (ACM) published today for public consultation. On the … -
Join the conversation about the implementation of the 2020-2021 ACM Agenda
Over the next two years, the Netherlands Authority for Consumers and Markets (ACM) will, in its oversight, devote extra attention to the digital economy and the energy transition. These topics are thus featured on the 2020-2021 ACM Agenda, which is … -
Self-employed workers are harassed less and less often about unfavorable energy contracts
Small businesses, including many self-employed workers (or independent contractors), are harassed less and less often by energy suppliers that want to offer them business contracts for their private homes. In early-2019, the Netherlands Authority for … -
ACM has imposed a fine of 1.84 million euros for deleting WhatsApp chat conversations during a dawn raid
The Netherlands Authority for Consumers and Markets (ACM) has imposed a fine on a company for obstructing an ACM investigation. During a recent dawn raid, employees of the company under investigation for having concluded anticompetitive arrangements left … -
ACM publishes for consultation the draft guidelines on the protection of online consumers
The Netherlands Authority for Consumers and Markets (ACM) has drawn up a draft version of its Guidelines on the Protection of Online Consumers. In these guidelines, ACM explains how it will apply consumer protection rules to common persuasion techniques … -
Pilotage tariffs will increase by 3% in 2020
Following the tariff proposal of the Dutch Maritime Pilot's Association (NLc), the Netherlands Authority for Consumers and Markets (ACM) has set the pilotage tariffs for 2020. These tariffs will increase by 3.03% compared with last year. The tariffs would … -
Transmission tariffs for high-voltage grid will increase in 2020
The transmission tariffs for businesses that use the ultra-high-voltage grid will increase in 2020, on average, by 55%, and those for businesses that use the high-voltage grid, on average, by 37%. Dutch transmission system operator TenneT projects that …