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ACM: Telecom providers should offer roaming abroad under the same terms as at home
When customers use mobile services abroad within the European Union, telecom providers should offer such services under the same terms as at home. ACM has given telecom providers four weeks to make sure they comply with the rules
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Improved cooperation in Europe when dealing with consumer problems
New rules came into effect today. As a result thereof, multilateral cooperation within Europe when dealing with cross-border consumer problems became more effective.
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KLM and Schiphol comply with the commitments about creating a level playing field for other airlines
KLM Royal Dutch Airlines and Amsterdam airport Schiphol have so far complied with the commitments about no longer having any contact with each other about growth opportunities of other airlines at Schiphol.
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ACM urges Yogoma to end misleading commercial practices
ACM has reprimanded Yogoma for its misleading commercial practices. Urged by ACM, the company has made adjustments to its websites.
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ACM clears acquisition of Dutch bookstore chain Bruna by rival chain AKO’s parent company
Publishing house Audax has been cleared to acquire Dutch bookstore chain Bruna. The Audax Group includes rival chains The Read Shop and AKO. Bruna and the Audax-affiliated chains sell books, magazines, office supplies, and tobacco products. Sufficient competition will remain after the acquisition.
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ACM has set the method for assessing the effects of new train services on concessions
ACM has set the method for assessing whether or not a new passenger rail service jeopardizes the economic equilibrium of an existing concession.
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ACM has approved the tariffs and conditions regarding the service facilities for a regional train service
ACM has approved the tariffs and conditions that Dutch railway infrastructure manager ProRail and other companies use for the use of service facilities for the train service between the eastern Dutch cities of Amersfoort and Ede-Wageningen.
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ACM study: telecom providers treat their internet traffic according to the rules
A study conducted by ACM has revealed that measures taken by Dutch telecom providers aimed at managing internet traffic on their networks meet the statutory requirement of equal treatment of all internet traffic.
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ACM compels rental agency to stop charging agency fees
ACM has ordered rental agency Duinzigt to stop charging lessees agency fees.
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Four telecom providers fined for having unclear websites
ACM has imposed fines on telecom providers KPN, Tele2, T-Mobile and Vodafone for displaying incorrect and incomplete information about their offerings on their websites for consumers.