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ConsuWijzer mid-year bulletin: unsolicited subscriptions are number one annoyance
Unsolicited telemarketing calls in which you are offered subscriptions that are then nearly impossible to get rid of: this is the current number one annoyance among consumers. This has been revealed by the biannual figures of ConsuWijzer, the consumer … -
ACM issues warning against online store 123soatest.nl
The Netherlands Authority for Consumers and Markets (ACM) has issued a warning against the commercial practices of online store www.123soatest.nl. The company 123concepts B.V., with its registered office in the city of Alphen aan den Rijn, sells self-test … -
Massive increase in mobile data consumption
Dutch consumers keep on using their mobile phones more and more for calling and surfing the Internet. Mobile data consumption continues to increase. In 2016, total data consumption was 185 billion MB, which is an increase of 63% compared with 2015, and an … -
ACM instructs MediaMarkt to adjust its ‘Grand Prix’ holidays
Instructed by the Netherlands Authority for Consumers and Markets (ACM) to do so, consumer electronics retailer MediaMarkt has adjusted the way they sell their so-called Grand Prix holidays. MediaMarkt now makes clear who organizes these holidays, and … -
No dominant market power among online video streaming platforms
The Netherlands Authority for Consumers and Markets (ACM) has conducted a market study into online video platforms such as YouTube, Facebook, Netflix, and Dumpert. ACM did not find any indications for anticompetitive risks on the online advertising market … -
Report: Taking a closer look at online video platforms
ACM studied the functioning of the market for online video platforms, and to identify any potential risks for competition and consumers. ACM has conducted this market study to gain more insight into the functioning of, the competitors in, and the dynamics … -
ACM instructs drugstore chain to adjust conditions of travel coupon deal
As instructed by the Netherlands Authority for Consumers and Markets (ACM), Dutch drugstore chain Kruidvat adjusted the conditions of the coupon deal for a three-day mystery trip. During the promotional period, consumers can purchase a coupon at Kruidvat, … -
YouTube vlogger Snapking kept callers on hold
The Netherlands Authority for Consumers and Markets (ACM) took down the premium-rate number 0909-0400528 of Dutch YouTube vlogger Snapking. Snapking is the trade name of Snapentertainment. Snapking urged callers to call this number without being clear … -
ACM issues warning against unwanted purchases at meetings
The Netherlands Authority for Consumers and Markets (ACM) is warning consumers who receive or have received personal invitations sent by regular mail to social meetings or theme parties nearby that turn out to be product demonstrations. Such meetings or … -
Online ticket prices now include unavoidable costs thanks to ACM
Prices of online tickets for concerts, theatre shows, and festivals are now displayed with all unavoidable costs included. This has been established by the Netherlands Authority for Consumers and Markets (ACM) after an assessment of the major online …