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191 results found
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Clarity in advance for rail undertakings in regional rail tender processes
The Netherlands Authority for Consumers and Markets (ACM) has approved the conditions and fees that operators of rail services wish to apply in regional rail tender processes. This concerns the conditions and fees for rail-related services that are … -
Pilotage tariffs increase by 1% in 2014
From January 1, 2014, the tariffs that pilots are allowed to charge shipping companies will increase by 1.02 percent compared with 2013. With its decision, the Netherlands Authority for Consumers and Markets (ACM) has set lower pilotage tariffs than the … -
Powerful position of Dutch Railways NS puts regional railway undertakings at a disadvantage
Railway undertakings that operate on regional rail lines such as Veolia, Arriva, Connexxion and Syntus are too dependent on Dutch Railways NS and Trans Link Systems (TLS), which is the organization behind ‘OV-chipkaart’, the national contactless smart … -
ACM complaints procedure
The Netherlands Authority for Consumers and Markets (ACM) has a complaints officer. The ACM complaints officer is charged with handling complaints about ACM. If you wish to file a complaint about ACM, please use the form that can be found in the annex of … -
2013 ACM Records Management Regulation
The Netherlands Authority for Consumers and Markets (ACM) is the caretaker of records and files of ACM. ACM’s care ends as a result of transfer, disposal or destruction of its records or files. If ACM exercises powers on behalf of the Minister, the duty … -
Decision on the appointment of ACM enforcement officers
The Netherlands Authority for Consumers and Markets (ACM) enforces compliance with various laws and regulations, both national and European ones. Under most of these laws and regulations, compliance is enforced by enforcement officers. With this Decision … -
Regulations of the Board of ACM
The Netherlands Authority for Consumers and Markets (ACM) is led by a board. The Board of ACM consists of three Members, one of which is the Chairman of the Board. These Regulations of the Board of ACM explain the operating principles of the Board of … -
Policy rules regarding fines and leniency
Fines If violations have been committed, the Netherlands Authority for Consumers and Markets (ACM) may impose fines. The level of a fine must be determined on a case-by-case basis. After taking into account the specific circumstances of a case, ACM is … -
2013 ACM Rail Monitor
Under the Dutch Railway Act, the Netherlands Authority for Consumers and Markets (ACM) regulates the Dutch rail transport market. As part of its regulatory activities, ACM has published the sixth edition of its Rail Monitor, which gauges the current state … -
Freight rail undertakings wish to have priority on the railway network more often
Freight rail undertakings believe they are discriminated against on the railway network. This has been revealed by the sixth edition of the Rail Monitor of the Netherlands Authority for Consumers and Markets (ACM). They feel that Dutch network …