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ACM complaints procedure
ACM has a complaints officer, who is charged with handling complaints about ACM. All information he/she obtains through the handling of complaints is treated confidentially.
Publication Regulations -
2013 ACM Records Management Regulation
ACM must comply with certain rules regarding the management of records and files.
Publication Regulations -
Decision on the appointment of ACM enforcement officers
Employees employed with ACM are appointed as enforcement officers within the meaning of the national and European laws and regulations the compliance with which ACM must enforce.
Publication Regulations -
Regulations of the Board of ACM
The Regulations of the Board of ACM explain the operating principles of the Board of ACM.
Publication Regulations -
Policy rules regarding fines and leniency
The Ministry of Economic Affairs has issued new policy rules regarding fines and leniency, which come into effect on August 1, 201
Publication Regulations -
ACM Corporate Brochure
Want to know more about ACM? Our corporate brochure contains information about our mission, strategy, and oversight philosophy.
Publication Corporate publications -
Rules of the Netherlands Authority for Consumers and Markets have been harmonized
On August 1, 2014, the Streamlining Act came into force. As a result of this act, the Establishment Act on ACM, and the laws that ACM enforces have been amended.
Publication News -
Henk Don to be Chairman of IRG-Rail in 2015
On behalf of ACM Henk Don will be Chairman of the Independent Regulators Group - Rail (IRG-Rail) from January 1, 2015, for a period of one year.
Publication News -
2015 Agenda of the Consultation Forum of Regulatory Bodies (MTB)
The Consultation Forum of Regulatory Bodies (MTB) is a collaboration between several regulators in the Netherlands, including ACM.
Publication News -
Dutch regulators publish 'Criteria for good oversight'
The Dutch regulators that sit on the Consultation Forum of Regulatory Bodies (MTB) today published their joint vision document 'Criteria for good oversight'.
Publication Consultation documents