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ACM continues its campaign against misleading sustainability claims in the clothing sector
The Netherlands Authority for Consumers and Markets (ACM) has carried out an investigation into misleading sustainability claims in the clothing sector, assessing the sustainability claims of ten major companies. On the basis of its findings, ACM will now … -
Agreement among internet providers and copyright holders regarding the blocking of websites with illegal content
Last month, Dutch internet providers and copyright holders, united in the Dutch Copyright Foundation (in Dutch: Federatie Auteursrechtbelangen) and Dutch anti-piracy foundation Stichting Brein, signed the Covenant on the Blocking of Websites. Internet … -
ACM launches awareness campaign on safe online shopping: ‘Check before you buy’
Dutch consumers increasingly go online for purchasing goods and services. Most of the time, that goes well, but sometimes it does not. Every day, the Netherlands Authority for Consumers and Markets (ACM) receives reports filed with its consumer … -
Google must better comply with consumer rights
The European Commission and the European consumer authorities call on Google to comply with consumer rules to prevent deception. Under the supervision of the Netherlands Authority for Consumers and Markets (ACM) and the Belgian Economic Inspection, … -
ACM issues warning against drop shipper Digital Advice
The Netherlands Authority for Consumers & Markets (ACM) has issued a warning against the unfair commercial practices of Digital Advice LLC. Digital Advice offers various products, such as trainers, tracksuits, bags, and bras, through a large number of … -
ACM forces online store Kjekk to cooperate with investigation
The Netherlands Authority for Consumers and Markets (ACM) has imposed an order subject to periodic penalty payments on the owner of online store Kjekk because the owner refuses to cooperate with the investigation launched by ACM following reports filed by … -
ACM publishes update to the rules regarding online deception
Businesses are getting better and better at influencing consumers online in a targeted manner in their decision-making processes and purchase decisions. They do so, for example, by using personal data regarding specific preferences and behavior. … -
Unfamiliar with an online store? Check reviews before you buy
Many consumers make online purchases without checking the trustworthiness of online stores first, whereas purchases from unfamiliar online stores in particular may carry risks. This warning is issued by the Netherlands Authority for Consumers and Markets … -
ACM wishes to ban fake discounts when stricter rules come into effect
With the advent of new rules, the Netherlands Authority for Consumers and Markets (ACM) steps up its oversight over fake discounts. “The norms are clear now. Discounts must be genuine discounts on the lowest prices that had been previously charged. This … -
Shopify to take down fraudulent online stores from its platform
Online-store platform Shopify will take down online stores that violate consumer protection rules. Shopify will do so when European consumer authorities (including the Netherlands Authority for Consumers and Markets, ACM) report violations committed by …