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ACM issues warning against online store Combiwebshop
ACM has issued a warning against the business activities of online store Combiwebshop based in the Dutch town of Woudenberg.
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Apple and Google no longer promote games as ‘free’
Apple and Google will no longer promote apps as ‘free’. When making in-app purchases, users must give prior consent.
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ACM issues warning about travel website eDreams
ACM has issued a warning about Spanish travel company eDreams because it offers cheap airline tickets without mentioning all unavoidable costs.
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Consumers are often in a stronger position than they think
New rules recently came into force, giving consumers more rights. Consumers often do not know what their rights (current or new) are. In
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ACM: consumers are entitled to information before buying smart devices
Consumers who purchase smart devices should receive information about update policies from the manufacturer or the seller prior to the purchase.
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ACM is calling on providers of fiber-optic services to inform consumers better in advance
ACM is calling on providers of new fiber-optic services to inform consumers better in advance about what they offer.
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Booking.com commits to adjusting its website following action by European consumer authorities
Following an intervention of ACM, together with other European consumer authorities, Booking.com will apply changes to its website.
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Consumer better protected against misleading practices online
In its guidelines ‘Protection of online consumers’, ACM has marked the boundaries of where persuasion turns into deception. This will help improve the protection of consumers.
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ACM: dating websites must stop deception using fake profiles
ACM has found that there are still dating websites out there that use fake profiles without being clear about such practices. Consumers are thus been misled.
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Improved cooperation in Europe when dealing with consumer problems
New rules came into effect today. As a result thereof, multilateral cooperation within Europe when dealing with cross-border consumer problems became more effective.
Publication News