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120 results found
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ACM issues warning about travel website eDreams
ACM has issued a warning about Spanish travel company eDreams because it offers cheap airline tickets without mentioning all unavoidable costs.
Publication News -
Consumers are often in a stronger position than they think
New rules recently came into force, giving consumers more rights. Consumers often do not know what their rights (current or new) are. In
Publication News -
ACM issues warning against online store Combiwebshop
ACM has issued a warning against the business activities of online store Combiwebshop based in the Dutch town of Woudenberg.
Publication News -
Apple and Google no longer promote games as ‘free’
Apple and Google will no longer promote apps as ‘free’. When making in-app purchases, users must give prior consent.
Publication News -
Online store Grandado.com to inform consumers better about delivery times following ACM action
ACM has spoken to electronics website Grandado.com about the information on its website. In practice, delivery times were much longer than promised on the website.
Publication News -
ACM takes action against trade in fake reviews and fake likes
ACM believes it is important that consumers are given correct information, which they can use when making purchasing decisions. That is why ACM takes action against market participants that offer and use misleading endorsements online.
Publication News -
ACM organizes roundtable meeting about online choice architectures
On 11 June, ACM will host a roundtable meeting about online choice architectures. ACM invites trade associations and consumer organizations to attend. We will discuss the creation of a guideline for online commercial practices.
Publication News -
Airbnb will now use clearer prices and fairer conditions
Airbnb now displays the prices of accommodations with all unavoidable costs included. In addition, Airbnb has adjusted its general terms and conditions in favor of consumers.
Publication News -
Call of ACM: help think about preventing online deception of consumers
ACM is calling on experts in online behavioral persuasion to help think about professional standards in order to prevent deception and unwanted behavioral persuasion of online consumers.
Publication News -
Questionnaire on persuasive strategies in online choice architectures for consumers
ACM is calling on experts in online behavioral persuasion to help think about professional standards in order to prevent deception and unwanted behavioral persuasion of online consumers.
Publication Studies