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137 results found
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ACM issues warning about travel website eDreams
ACM has issued a warning about Spanish travel company eDreams because it offers cheap airline tickets without mentioning all unavoidable costs.
Publication News -
Consumers are often in a stronger position than they think
New rules recently came into force, giving consumers more rights. Consumers often do not know what their rights (current or new) are. In
Publication News -
ACM issues warning against online store Combiwebshop
ACM has issued a warning against the business activities of online store Combiwebshop based in the Dutch town of Woudenberg.
Publication News -
No dominant market power among online video streaming platforms
The ACM did not find any indications for anticompetitive risks on the online advertising market and the online video market.
Publication News -
Report: Taking a closer look at online video platforms
ACM publishes the results of a market study into online platforms that stream videos.
Publication Studies -
Apple and Google no longer promote games as ‘free’
Apple and Google will no longer promote apps as ‘free’. When making in-app purchases, users must give prior consent.
Publication News -
ACM calls for increased transparency in online reviews
ACM has not found any indications of structural problems in online reviews. ACM does call on parties to increase transparency.
Publication News -
Airbnb will now use clearer prices and fairer conditions
Airbnb now displays the prices of accommodations with all unavoidable costs included. In addition, Airbnb has adjusted its general terms and conditions in favor of consumers.
Publication News -
Call of ACM: help think about preventing online deception of consumers
ACM is calling on experts in online behavioral persuasion to help think about professional standards in order to prevent deception and unwanted behavioral persuasion of online consumers.
Publication News -
Questionnaire on persuasive strategies in online choice architectures for consumers
ACM is calling on experts in online behavioral persuasion to help think about professional standards in order to prevent deception and unwanted behavioral persuasion of online consumers.
Publication Studies