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ACM takes action against heat suppliers that failed to publish their records of disruptions properly or failed to do so at all
The Netherlands Authority for Consumers and Markets (ACM) has imposed orders subject to periodic penalty payments on two heat suppliers for having failed to publish their annual records of disruptions. Heat suppliers are required to publish information … -
ACM warns heat suppliers not to increase tariffs unnecessarily
Dutch heat suppliers cannot use the increase in the statutory maximum tariffs for heat for boosting their profits. The Netherlands Authority for Consumers and Markets (ACM) has issued this warning to heat suppliers in conjunction with the publication of … -
Average returns of heat suppliers decreased in 2019 and 2020
Over the past few years, the average financial returns of licensed heat suppliers have declined. This has been revealed by the Financial-returns Monitor over 2019 and 2020, which has been published by the Netherlands Authority for Consumers and Markets … -
ACM issues recommendations regarding conditions for network companies on the Dutch heat market
The Netherlands Authority for Consumers and Markets (ACM) has issued additional recommendations regarding the conditions under which network companies could play a bigger role on the heat market than they do now. ACM has drawn up these recommendations at … -
ACM will sit down with residents following complaints about the supply of heat
The Netherlands Authority for Consumers and Markets (ACM) is charged with enforcement of compliance with the Dutch Heat Act. In that context, ACM will enter into a dialog with households in Transvaalbuurt (a district in The Hague) and in the southern … -
ACM has a technical study carried out into thermal-energy storage systems
The Netherlands Authority for Consumers and Markets (ACM) will have a study carried out into technical problems with thermal-energy storage systems (TES systems). With this study, ACM wants to gain more insight into the technical causes of problems with … -
ACM makes sure that heat suppliers send transparent bills
The Netherlands Authority for Consumers and Markets (ACM) has ordered seven heat suppliers to send their customers transparent bills, going forward. This order came after an investigation carried out by ACM that revealed that the heat bills of these … -
ACM: system operators must use congestion management more often
In order to utilize the existing grids better, system operators will be able to use congestion management more often. That is why the Netherlands Authority for Consumers and Markets (ACM) wishes to lay down in the Dutch Grid Code more clearly how, when, … -
ACM draws attention to problems with older thermal-energy storage systems
In a letter to the Dutch Ministry of Economic Affairs and Climate Policy (EZK), the Netherlands Authority for Consumers and Markets (ACM) draws attention to the problems of residents that are connected to older thermal-energy storage systems (TES … -
ACM offers network companies clarity concerning alternative energy carriers
In the future, hydrogen and other alternative energy carriers such as biogas, heat, and cold, will play a more important role in the supply of energy. Collaborations between market participants and network companies can be important to the further …