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24 results found

  • ACM: Dutch rental agencies to adjust their procedures

    Publication News 30-09-2014
    Dutch rental agencies NederWoon Verhuurmakelaars and Rots Vast have made commitments to the Netherlands Authority for Consumers and Markets (ACM) that they will no longer charge lessees any agency fees when acting as an agent between lessors and lessees. …
  • ACM reminds rental agencies and students of new rules on agency fees

    Publication News 04-07-2016
    The Netherlands Authority for Consumers and Markets (ACM) has reminded a large number of rental agencies of the new rules that came into force on July 1, 2016, regarding agency fees when agencies represent both the lessees and the lessors. Since July 1, …
  • ACM imposes fines for seriously misleading homeseekers

    Publication News 30-06-2016
    The Netherlands Authority for Consumers and Markets (ACM) has imposed fines totaling EUR 985,000 on two firms and three individuals for having seriously misled people that were looking for rental homes and apartments. Homeseekers signed up on a website …
  • ACM compels rental agencies to stop charging lessees with agency fees

    Publication News 10-09-2019
    The Netherlands Authority for Consumers and Markets (ACM) has compelled three rental agencies to stop charging lessees with unlawful agency fees. This is not allowed because they worked by order of the lessors. ACM has taken action against the following …
  • Listings on Funda have become more transparent for consumers

    Publication News 14-09-2016
    The order in which the search results on Dutch real estate portal Funda are presented no longer depends on the trade association with which the real estate agent is affiliated. As a result, the real estate listings on Funda have become more transparent …
  • No further investigation into conditions used by real estate portal Funda

    Publication News 07-02-2022
    The Netherlands Authority for Consumers and Markets (ACM) halts its investigation into possible unreasonable conditions that Dutch real estate portal Funda allegedly uses. Real estate website Gmak had filed a request for enforcement with ACM. Gmak claimed …
  • ACM is conducting an investigation into rental websites that mislead consumers

    Publication News 06-07-2021
    The Netherlands Authority for Consumers and Markets (ACM) is conducting an investigation into rental sites that possibly mislead consumers. This concerns websites that present a large selection of rental homes, to which you can reply after paying a fee. …
  • ACM: rental websites that only offer a search service must be clear about that

    Publication News 04-08-2022
    Consumers often do not know that many rental websites only offer a search service, and that these websites do not act as agencies. This has been revealed by a study conducted by the Netherlands Authority for Consumers and Markets (ACM). Such websites must …
  • Rental agencies are only allowed to offer additional services as optional services

    Publication News 03-09-2020
    Rental agencies are only allowed to offer their customers additional services if those services are truly optional, and are separate from the rental process itself. This has been explained in guidelines that the Netherlands Authority for Consumers and …
  • ACM in 2022 focuses on energy & sustainability, the digital economy, and the housing market

    Publication News 27-01-2022
    The Netherlands Authority for Consumers and Markets (ACM) in 2022 will pay extra attention to three key priorities: the energy transition & sustainability, the digital economy, and the housing market. The housing market is a newly-added key priority, …
 
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