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ACM’s activities in 2023
In 2023, ACM will focus on the following areas: The energy transition: accelerating the transition to sustainable energy for everyone The digital economy: promoting an open and fair digital economy Making the economy more sustainable: moving towards a … -
ACM fines online store TrendX for having misled consumers
The Netherlands Authority for Consumers and Markets (ACM) has imposed a fine of 100,000 euros on online store TrendX for having misled consumers in the sale of various consumer products. The online store posted positive reviews that were fake, and it hid … -
ACM imposes fine on TrendX for unfair commercial practices
The Netherlands Authority for Consumers and Markets (ACM) has imposed a fine on TrendX for having misled consumers about its delivery times, and about the online reviews on its websites www.trendx.nl and www.klooo.nl. On these websites, TrendX did not … -
ACM fines LG for illegal price-fixing agreements involving television sets
The Netherlands Authority for Consumers and Markets (ACM) imposes a fine of almost 8 million euros on LG Electronics Benelux Sales (LG). From 2015 through 2018, LG concluded illegal price-fixing agreements with seven large retailers on the online retail … -
Europe offers influencers tool for compliance with the rules
The European Commission today launched the ‘Influencer Legal Hub’. This tool has been specifically created for influencers, content creators, marketers, agencies, trademark owners, and other groups of advertisers that target online consumers. With the … -
ACM calls on online businesses to check carefully what new DSA rules they must comply with
On 17 February 2024, new rules for providers of online services will come into effect. Starting that date, such providers must comply with the Digital Services Act (DSA), which is the European regulation that seeks to ensure a safe, predictable, and … -
ACM issues warning against online stores that deliver products directly from abroad
The Netherlands Authority for Consumers and Markets (ACM) has issued a warning against online stores Bestie on the move (www.bestieonthemovie.nl) and Van Halen mode (www.vanhalenmode.nl). ACM has received dozens of reports from consumers about long … -
Zalando to remove misleading sustainability claims following intervention of European authorities
The European consumer authorities have confronted German online store Zalando with its use of misleading sustainability claims. For example, Zalando used the term ‘sustainability’ as well as visual claims, such as leaves to indicate the sustainability … -
ACM calls on online sellers and trade associations to check their rights in the P2B Regulation
The Netherlands Authority for Consumers and Markets (ACM) calls on business users that sell products or offer services through online platforms to check if those platforms are acting in accordance with the Platform-to-Business (P2B) Regulation. Trade … -
ACM publishes for consultation its DSA guidelines for providers of online services
The European Union has drawn up new rules for online providers, including the Digital Services Act (DSA). The DSA is aimed at helping create a safe, predictable, and trustworthy online environment. As the regulator-designate, the Netherlands Authority for …