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ACM: Thuiswinkel’s sustainability initiative fits with competition rules
The Netherlands Authority for Consumers and Markets (ACM) has no objections against the launch of a new sector-wide sustainability standard of Thuiswinkel.org, the Dutch trade association for the e-commerce sector (Thuiswinkel). Thuiswinkel’s initiative … -
Booking.com takes ‘Travel Sustainable’ program offline following ACM action
Following conversations with the Netherlands Authority for Consumers and Markets (ACM), travel website Booking.com has decided to take the so-called Travel Sustainable program offline as of 25 March. In this program, affiliated accommodations receive … -
ACM has multiple sites of online store TI-84shop taken down
This week, the Netherlands Authority for Consumers and Markets (ACM) had multiple sites of online store TI-84shop taken down. TI-84shop sold various consumer electronics such as game consoles. Consumers had filed many complaints with ACM’s consumer … -
ACM and RDI: manufacturers and sellers need to do more for keeping smart devices running and secure
The Netherlands Authority for Consumers and Markets (ACM) and the Dutch Authority for Digital Infrastructure (RDI) have jointly had a study carried out into the functioning and security of smart devices. The most important finding is that the information … -
Zalando to remove misleading sustainability claims following intervention of European authorities
The European consumer authorities have confronted German online store Zalando with its use of misleading sustainability claims. For example, Zalando used the term ‘sustainability’ as well as visual claims, such as leaves to indicate the sustainability … -
ACM issues warning against online stores that deliver products directly from abroad
The Netherlands Authority for Consumers and Markets (ACM) has issued a warning against online stores Bestie on the move (www.bestieonthemovie.nl) and Van Halen mode (www.vanhalenmode.nl). ACM has received dozens of reports from consumers about long … -
ACM calls on online businesses to check carefully what new DSA rules they must comply with
On 17 February 2024, new rules for providers of online services will come into effect. Starting that date, such providers must comply with the Digital Services Act (DSA), which is the European regulation that seeks to ensure a safe, predictable, and … -
ACM calls on online sellers and trade associations to check their rights in the P2B Regulation
The Netherlands Authority for Consumers and Markets (ACM) calls on business users that sell products or offer services through online platforms to check if those platforms are acting in accordance with the Platform-to-Business (P2B) Regulation. Trade … -
ACM publishes for consultation its DSA guidelines for providers of online services
The European Union has drawn up new rules for online providers, including the Digital Services Act (DSA). The DSA is aimed at helping create a safe, predictable, and trustworthy online environment. As the regulator-designate, the Netherlands Authority for … -
ACM publishes for consultation the draft guidelines regarding the Digital Services Act (DSA) for providers of online services
The Netherlands Authority for Consumers and Markets (ACM) has published for consultation draft guidelines that explain how ACM interprets the rules laid down in the Digital Services Act (DSA). These rules will apply to all providers of online services. …