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ACM identifies opportunities and risks of bundling in the telecom market
Consumers are able to save money by taking out multiple telecom products in a single package. But bundling fixed and mobile telecom services into a single package can also make it harder to switch providers. And the rise of such packages can weaken the … -
2013 Telecom Monitor Q2: downward spiral of number of text messages appears to have stopped
Every quarter, the Netherlands Authority for Consumers and Markets (ACM) publishes market figures on the telecom industry. The Telecom Monitor shows the trends in mobile services, fixed telephony, broadband, television, and business network services, and … -
Q2 2013 market figures of telecom market: downward spiral of number of text messages appears to have stopped
Text messaging is undeniably past its prime, through decrease has slowed down Data usage on smartphones and tablets continues to grow Cable providers remain strong in bundles segment, while KPN is on the rise These are some of the main trends that can be … -
KPN must offer business customers the opportunity to cancel their contracts free of charge
The Netherlands Authority for Consumers and Markets (ACM) has instructed Dutch telecom company KPN to offer a group of business subscribers the opportunity to cancel their subscriptions free of charge. They are then able to switch providers, if they wish … -
Explanatory notes to draft market analysis decision on unbundled access
Dutch telecom company KPN must continue to offer its competitors access to its copper and fiber-optic networks. That is the conclusion of ACM’s triennial market analysis decision. ACM regularly analyzes the telecommunications markets in order to promote … -
For the next three years, Dutch telecom company KPN must continue to grant its competitors access to its network
For the next three years, the Netherlands Authority for Consumers and Markets (ACM) wants Dutch telecom company KPN to continue to grant various providers such as Tele2, Vodafone and Online access to its copper and fiber-optic networks. This has been … -
Working paper on the effects of access regulation on investment and the implications for optimal access-price regulation
This working paper gives an overview of the theoretical literature and empirical studies on the effects of access regulation on investments in the telecommunications markets. Conclusions are drawn about the optimal access pricing policy in two scenarios: … -
KPN fined for putting competitors at a disadvantage with regard to its business call-forwarding service
Dutch telecom company KPN is required to inform in advance competitors that use its network about what services KPN will offer to its own business customers. In addition, KPN must in a timely manner give competitors the opportunity to make a similar offer … -
Telecom market figures for Q2 2014: bottom for text messages appears to have been reached
The decline in the number of text messages sent in the Netherlands has been halted. This has been one of the conclusions of the Telecom Monitor for the second quarter of 2014, which the Netherlands Authority for Consumers and Markets (ACM) released today. … -
Telecom Monitor for Q2 2014
Telecom market figures for Q2 2014: 1 billion text messages per quarter, mobile data increases by 83%, and 98% of cable subscriptions are faster than 10 Mbps. Each quarter, the Netherlands Authority for Consumers & Markets (ACM) publishes the market …