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ACM Telecom Monitor for Q2 2023: mobile-data consumption and fiber-optic grow substantially, consumers seldom switch
The latest telecom monitor (in Dutch) by the Netherlands Authority for Consumers and Markets (ACM) reveals that, in the second quarter of 2023, mobile-data consumption in the Netherlands has increased by 20%, which is a substantial increase. Moreover, the … -
Blog Paul de Bijl: The broadband market is currently a competitive market
It was truly a milestone: the draft decision 'market analysis of local internet access', which the Netherlands Authority for Consumers and Markets (ACM) published for public consultation on July 8, concluded that the broadband market is currently a … -
ACM Telecom Monitor for Q1 2023
About the Telecom Monitor: Each quarter, the Netherlands Authority for Consumers and Markets (ACM) publishes the Telecom Monitor. The Telecom Monitor gives an overview of the trends in the telecom sector. The most important market participants in the … -
ACM: rapid rollout of fiber-optic networks to which various internet providers are admitted will lead to sufficient competition
Thanks to the rollout of fiber-optic connections (also by independent providers), consumers and businesses in the Netherlands are able to choose between more and more high-speed broadband providers at competitive prices. Moreover, the fiber-optic networks … -
ACM Telecom Monitor for Q4 2022: landline calls and texting significantly decreased
Over the past four years, the number of text messages sent from mobile phones in the Netherlands has dropped from 3.3 billion in 2019 to 2.3 billion in 2022. The number of voice minutes over fixed telephony has decreased to 6.3 billion in 2022. These … -
ACM: further assessment is needed in areas with high-speed broadband over cable only
The Netherlands Authority for Consumer and Markets (ACM) will assess whether measures are needed to promote competition in areas where people are only able to take out high-speed broadband plans (at least 200 Megabits per second) over the cable network. … -
ACM Telecom Monitor: more plans over fiber-optic than over copper
In the third quarter of 2022, the number of Dutch households with fiber-optic connections went up by 290,000 to over 5.3 million. A total of 2.39 million plans use such fiber-optic connections. That is 11,000 more than in the previous quarter, which means … -
Method for calculating the outcome of ACM
For more than 10 years ACM has assessed each year what its work delivers for consumers and customers: the outcome. The ACM outcome is defined as “the in a simple manner calculated expected effects of ACM's actions on consumer welfare in the short term”. … -
ACM Telecom Monitor for Q1 2022: over 7 million bundles with combined telecom services
In the first quarter of 2022, there were over 7 million bundles that combine telephony, broadband and/or television services. Among those consumers that opt for bundles, more consumers than a year ago say that discounts are the primary reason for choosing … -
ACM: Daily penalty payments if cable operator Ziggo violates the rules for free modem choice in July
There are still areas where cable operator Ziggo does not offer a free choice of modems. This means that Ziggo is in violation of the rules that came into effect early this year. Therefore, the Netherlands Authority for Consumers and Markets (ACM) is …