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Commitment decision for Vattenfall regarding sustainability claims
ACM declares a commitment of Vattenfall Sales Nederland N.V. binding. Vattenfall commits to adjusting or stopping using sustainability claims on its website. It promises to inform consumers more clearly in order to avoid the risk of misleading consumers … -
Commitment decision for Greenchoice regarding sustainability claims
ACM declares a commitment of Greenchoice binding. Greenchoice commits to adjusting or stopping using certain sustainability claims on its website. It promises to inform consumers more clearly in order to avoid the risk of misleading consumers about … -
ACM accepts T-Mobile’s commitment: zero-rating service to stop from 31 March 2023
The Netherlands Authority for Consumers and Markets (ACM) has accepted the commitment made by telecom operator T-Mobile to stop offering its ‘Data-free Music’ service (in Dutch: Datavrije Muziek) for mobile plans no later than March 31, 2023. With this … -
Going forward, Greenchoice and Vattenfall will provide better information about sustainability to consumers
Energy suppliers Vattenfall and Greenchoice have made commitments to the Netherlands Authority for Consumers and Markets (ACM) promising to adjust or no longer use sustainability claims on their websites. The two suppliers have committed to informing … -
Going forward, Decathlon and H&M will provide better information about sustainability to consumers
Sporting goods retail chain Decathlon and clothing retail chain H&M have made commitments to the Netherlands Authority for Consumers and Markets (ACM) promising to adjust or no longer use sustainability claims on their clothes and/or websites. The two … -
Eneco Energy Trade takes measures following ACM’s investigation into an incorrect market order
Energy trader Eneco Energy Trade (EET) has made commitments to the Netherlands Authority for Consumers and Markets (ACM) regarding measures aimed at reducing the likelihood of incorrect market orders, as well as taking action more quickly in the future if … -
Fletcher Hotels to explain its promotional deals more clearly to consumers
Fletcher Hotels Holding B.V. has made a commitment to the Netherlands Consumer Authority (CA) that it will inform consumers more clearly in case of voucher deals. These are promotional deals involving hotel vouchers. The commitment was prompted by … -
Groupon to give consumers clearer information
Groupon Netherlands has given the Netherlands Consumer Authority (CA) a commitment it will adjust its procedures in order to prevent consumer problems from happening in the future. The commitment was prompted by indications submitted by consumers. It had … -
Commitment decision regarding mobile operators
On January 7, 2014, the Netherlands Authority for Consumers and Markets (ACM) issued a commitment decision. With this commitment decision, ACM has accepted the commitments made by telecom companies KPN, Vodafone, and T-Mobile. In the decision, ACM has not … -
ACM is positive about European solution for hotel booking website Booking.com
Today, competition authorities in France, Italy, and Sweden accepted commitments from online booking website Booking.com. Under these commitments, hotel owners are allowed to offer lower prices for their rooms on platforms other than Booking.com. …