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Eneco Energy Trade takes measures following ACM’s investigation into an incorrect market order
Energy trader Eneco Energy Trade (EET) has made commitments to the Netherlands Authority for Consumers and Markets (ACM) regarding measures aimed at reducing the likelihood of incorrect market orders, as well as taking action more quickly in the future if … -
ACM accepts T-Mobile’s commitment: zero-rating service to stop from 31 March 2023
The Netherlands Authority for Consumers and Markets (ACM) has accepted the commitment made by telecom operator T-Mobile to stop offering its ‘Data-free Music’ service (in Dutch: Datavrije Muziek) for mobile plans no later than March 31, 2023. With this … -
Commitment decision for Greenchoice regarding sustainability claims
ACM declares a commitment of Greenchoice binding. Greenchoice commits to adjusting or stopping using certain sustainability claims on its website. It promises to inform consumers more clearly in order to avoid the risk of misleading consumers about … -
Commitment decision for Vattenfall regarding sustainability claims
ACM declares a commitment of Vattenfall Sales Nederland N.V. binding. Vattenfall commits to adjusting or stopping using sustainability claims on its website. It promises to inform consumers more clearly in order to avoid the risk of misleading consumers … -
Going forward, Greenchoice and Vattenfall will provide better information about sustainability to consumers
Energy suppliers Vattenfall and Greenchoice have made commitments to the Netherlands Authority for Consumers and Markets (ACM) promising to adjust or no longer use sustainability claims on their websites. The two suppliers have committed to informing … -
Going forward, Decathlon and H&M will provide better information about sustainability to consumers
Sporting goods retail chain Decathlon and clothing retail chain H&M have made commitments to the Netherlands Authority for Consumers and Markets (ACM) promising to adjust or no longer use sustainability claims on their clothes and/or websites. The two … -
Commitments help realize a level playing field in container transport for inland shippers in the port of Rotterdam
Europe Container Terminals (ECT) has implemented the commitments it made to the Netherlands Authority for Consumers and Markets (ACM). The commitments concerned 2019 and 2020, and were about ECT’s planning criteria for inland-shipping barges that … -
KLM and Schiphol comply with the commitments about creating a level playing field for other airlines
KLM Royal Dutch Airlines (KLM) and Amsterdam airport Schiphol have so far complied with the commitments about no longer having any contact with each other about growth opportunities of other airlines at Schiphol. With this commitment, a situation is … -
Booking.com commits to adjusting its website following action by European consumer authorities
Following an intervention of the Netherlands Authority for Consumers and Markets (ACM), together with other European consumer authorities, Booking.com will apply changes to its website. Booking.com has committed to applying eight important changes in … -
Users of fake dating websites to receive over 9 million euros as financial compensation
Consumers that have been misled by fake profiles on dating websites will receive financial compensation. The Netherlands Authority for Consumers and Markets (ACM) and the company behind these websites, The Right Link B.V, have agreed on a commitment. This …