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The Netherlands Consumer Authority fines Hotel Group International for selling method
The Netherlands Consumer Authority has imposed a fine of EUR 105,000 on Hotel Group International and on its owner for the way it sold its HotelGroup Passport product.
Publication News -
Dutch charity lotteries are fined again for unnecessarily annoying consumers
Several Dutch charity lotteries have sent over 78 million commercial emails for which no permission had been given or for which permission had been asked improperly.
Publication News -
ConsuWijzer offers consumers tips to minimize chances of problems when companies go bankrupt
In the first half of 2013, consumer information portal ConsuWijzer received more questions from consumers about their rights if a company goes bankrupt.
Publication News -
Essent fined for disregarding the Do-not-call-me Register
The Netherlands Authority for Consumers and Markets (ACM) has fined Dutch energy company Essent for violating the telemarketing rules.
Publication News -
ACM offers businesses help for adjusting their operations
At 13-6-2014 new European consumer protection rules will come into force. To help businesses prepare for these new rules ACM has published detailed information on its website.
Publication News -
New consumer regulations make consumers the champions
On 13 June 2014, new consumer regulations will come into effect that will strengthen the position of consumers.
Publication News -
Dutch puzzle book publisher fined for having misled consumers
ACM has imposed a fine on Calatus, which publishes puzzle books among other titles, for having engaged in unfair commercial practices.
Publication News -
ACM: telemarketing rules are in place for a reason
ACM took several measures aimed at improving compliance with telemarketing rules.
Publication News -
ACM orders Vakantiegarant to stop misleading consumers immediately
ACM has ordered Vakantiegarant to stop misleading consumers immediately. If Vakantiegarant fails to do so, the company will have to pay penalty payments.
Publication News -
2018-2019 Annual Report on Net Neutrality
ACM has published the 2018-2019 Annual Report on Net Neutrality
Publication Studies