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ACM withdraws unused mobile-phone numbers
The Netherlands Authority for Consumers and Markets (ACM) has withdrawn over 100,000 unused mobile numbers that had been assigned to telecom provider Globetouch Netherlands. The unused numbers concerned all start with the prefix 06-350. ACM is now able to … -
ACM warns providers of premium-rate telephone numbers
The Netherlands Authority for Consumers and Markets (ACM) has informed providers of premium-rate telephone numbers about tightened rules. One of the reasons for the new rules is the constant flow of questions and complaints about expensive directory … -
ACM withdraws phone numbers of misleading directory assistance services to the Tax Information Line
The Netherlands Authority for Consumers and Markets (ACM) has withdrawn two premium-rate numbers (in the 0906 series) because of misleading practices. These numbers connected callers to the Tax Information Line, which is a toll-free number of the Dutch … -
Consultation of ACM’s policy rule regarding calls to Dutch emergency number 112
Mobile telecom operators must ensure that Dutch emergency number 112 can be reached (officially in Dutch: ‘aankiesbaar’, which translates to ‘dialable’) using all technologies that they use for establishing regular phone calls. This is one of the … -
ACM: Freeing up mobile phone numbers in 2020 has eased shortage
The issuance rate of 06-numbers in the Netherlands is high (in the Netherlands, mobile phones have 06-numbers). The issuance rate is the percentage of numbers that have been issued. In 2019, ACM already withdrew 06-numbers that were not in use within a … -
ACM: oversight of use of premium-rate telephone numbers continues to be necessary
Strict oversight of the use of premium-rate numbers continues to be necessary. That is one of the conclusions that the Netherlands Authority for Consumers and Markets (ACM) draws in its Number Issuance Monitor, which ACM published today. Rules governing … -
Number Issuance Monitor: ACM’s interventions result in increased availability of mobile phone numbers
For the first time in years, the percentage of mobile phone numbers (06 series) that are currently in use has fallen below 90 percent. This is one of the conclusions of the Number Issuance Monitor that the Netherlands Authority for Consumers and Markets … -
ACM together with telecom operators have withdrawn 100 phone numbers of fake help desks
The Netherlands Authority for Consumers and Markets (ACM), together with several telecom operators, has withdrawn 100 phone numbers that were used by fake help desks. Criminals advertise online with phone numbers of such fake help desks, or they call … -
ACM withdraws premium-rate numbers after abuse
The Netherlands Authority for Consumers and Markets (ACM) has withdrawn 22 premium-rate telephone numbers (0900 series) belonging to a total of 9 different companies. Several of these premium-rate numbers were used for offering expensive directory … -
KPN is to adjust its policy regarding unwanted anonymous phone calls
Dutch telecom operator KPN must adjust its policy regarding unwanted or harassing anonymous phone calls. This has been one of the conclusions of the Netherlands Authority for Consumers and Markets (ACM) in a dispute between KPN and rival operator Robin …