Search publications
152 results found
-
Less regulation in the market for fixed telephony
The Netherlands Authority for Consumers and Markets (ACM) will cease to carry out part of its regulatory activities with regard to fixed telephony. The reason behind this decision is that none of the market participants have a strong position any more, … -
Joint venture of Ziggo/Vodafone has been conditionally cleared
The European Commission has conditionally cleared the creation of a joint venture in the Netherlands between telecom provider Vodafone and cable company Ziggo. As a result of this collaboration between Vodafone and Ziggo, a second telecom provider will … -
ACM will continue to regulate high-quality business telecom services
The Netherlands Authority for Consumers and Markets (ACM) will continue to regulate high-quality business telecom services that are provided over the copper network of Dutch telecom company KPN. By purchasing these wholesale services from KPN, other … -
Telecom customers must be better informed about contract changes
Telecom providers should clearly inform their customers about changes to their contracts. They cannot simply assume that silent subscribers automatically agree with changes to their contracts. Instead, subscribers should be clearly informed about each … -
ACM forces KPN to lower tariffs for copper connection lines
At the insistence of the Netherlands Authority for Consumers and Markets (ACM), Dutch telecom company KPN lowered its tariffs for the use of copper connection lines. KPN had previously actually raised these tariffs retroactively for the period of October … -
In a first, less than 1 million users have traditional landlines
For the first time ever, the number of traditional, fixed-telephony connections in the Netherlands is less than one million. This is one of the findings of the Telecom Monitor for the first quarter of 2016, which the Netherlands Authority for Consumers … -
ACM forces T-Mobile to stop its ‘Data-free Music’ service
The Netherlands Authority for Consumers and Markets (ACM) forces telecom provider T-Mobile to stop offering and operating its ‘Data-free Music’ service (in Dutch: Datavrije Muziek). This service violates Dutch regulations on net neutrality. If T-Mobile … -
ACM to investigate T-Mobile’s new service
The Netherlands Authority for Consumers and Markets (ACM) will launch an investigation into a new service of telecom provider T-Mobile. ACM will assess whether its Music Freedom service complies with Dutch regulations on net neutrality. If the service … -
ACM conference Impact Assessment 2016: programme
The Netherlands Authority for Consumers & Markets (ACM) organised a conference on “Impact Assessment of Interventions of Competition and Consumer Authorities”, to pay tribute to the ten-year anniversary of the ACM’s (former NMa’s) Chief Economist Office. … -
ACM identifies opportunities and risks of bundling in the telecom market
Consumers are able to save money by taking out multiple telecom products in a single package. But bundling fixed and mobile telecom services into a single package can also make it harder to switch providers. And the rise of such packages can weaken the …