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Blog Paul de Bijl: The broadband market is currently a competitive market
It was truly a milestone: the draft decision 'market analysis of local internet access', which the Netherlands Authority for Consumers and Markets (ACM) published for public consultation on July 8, concluded that the broadband market is currently a … -
ACM: rapid rollout of fiber-optic networks to which various internet providers are admitted will lead to sufficient competition
Thanks to the rollout of fiber-optic connections (also by independent providers), consumers and businesses in the Netherlands are able to choose between more and more high-speed broadband providers at competitive prices. Moreover, the fiber-optic networks … -
ACM enforces new rules for directory assistance services, withdraws phone numbers that were used incorrectly
Since the stricter rules for directory assistance services went into effect, the Netherlands Authority for Consumers and Markets (ACM) has withdrawn 163 phone numbers from the 0906 series. Over the next couple of weeks, ACM will withdraw approximately 250 … -
ACM Telecom Monitor for Q4 2022: landline calls and texting significantly decreased
Over the past four years, the number of text messages sent from mobile phones in the Netherlands has dropped from 3.3 billion in 2019 to 2.3 billion in 2022. The number of voice minutes over fixed telephony has decreased to 6.3 billion in 2022. These … -
ACM: further assessment is needed in areas with high-speed broadband over cable only
The Netherlands Authority for Consumer and Markets (ACM) will assess whether measures are needed to promote competition in areas where people are only able to take out high-speed broadband plans (at least 200 Megabits per second) over the cable network. … -
ACM Telecom Monitor: more plans over fiber-optic than over copper
In the third quarter of 2022, the number of Dutch households with fiber-optic connections went up by 290,000 to over 5.3 million. A total of 2.39 million plans use such fiber-optic connections. That is 11,000 more than in the previous quarter, which means … -
With stricter rules for directory assistance services coming into force, ACM will take stricter action against violations
The Netherlands Authority for Consumers and Markets (ACM) will take stricter action against violations of the rules for paid directory assistance services. On December 16, 2022, stricter rules for these services will come into effect. ACM has sent market … -
Method for calculating the outcome of ACM
For more than 10 years ACM has assessed each year what its work delivers for consumers and customers: the outcome. The ACM outcome is defined as “the in a simple manner calculated expected effects of ACM's actions on consumer welfare in the short term”. … -
ACM Telecom Monitor: availability of fiber-optic is unequally distributed across the Netherlands
The availability of fiber-optic is unequally distributed across the Netherlands. In relatively sparsely-populated regions such as the southern province of Zeeland, the northeast of the northern province of Groningen, and the southernmost area of the … -
ACM sets lower access tariffs for KPN and Glaspoort for promoting fast internet
Dutch telecom operator KPN and fiber-optic company Glaspoort have submitted new and improved proposals for tariffs and conditions for access to their fiber-optic networks. That access is meant for broadband providers without networks of their own. The …