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ACM opens information line for counselors about consumer rights
The Netherlands Authority for Consumers and Markets (ACM) has opened an information line for counselors that help consumers with their consumer problems. Consumers that are less self-sufficient often seek help from organizations that are accessible and … -
ACM calls on consumers to protect their online privacy
Consumers say it is important that their privacy is also respected online. In practice however, they often appear to do little to protect their personal information such as their browsing behavior or phone contacts. Over the past few months, the … -
District Court of Rotterdam rules in spam case
On May 19, 2016, the District Court of Rotterdam ruled that the Netherlands Authority for Consumers and Markets (ACM) had correctly imposed fines on online affiliate marketing firm Daisycon for violation of the spam prohibition. However, the District … -
ACM has taken the next step in the fight against spam
Two large affiliate networks are facing up to their responsibilities in the fight against spam. Their actions come in response to investigations and previous steps by the Netherlands Authority for Consumers and Markets (ACM). Affiliate networks Zanox and … -
ACM imposes fine for violation of the spam prohibition
The Netherlands Authority for Consumers and Markets (ACM) has fined online-marketing firm Daisycon B.V. for its involvement in large-scale spam operations. Daisycon, as an affiliate network, was involved in the dispatch of over two billion unsolicited … -
ACM refers Nokia spam case to Belgian and Finnish regulators
The Netherlands Authority for Consumers and Markets (ACM) carried out an investigation into Nokia Netherlands following consumer complaints about potential spam. Through anti-spam website www.spamklacht.nl, ACM received complaints from consumers about … -
Dutch charity lotteries are fined again for unnecessarily annoying consumers
OPTA has imposed fines on three major charity lotteries in the Netherlands as well as on the holding of Dutch charity lotteries, totaling EUR 200,000 for sending spam emails. Between October 1, 2009 and June 30, 2010, these charity lotteries sent over 78 … -
OPTA and CBP issue joint ruling on 'Tell a friend' systems on websites
“Tell-a-friend” systems are allowed on websites subject to conditions. Independent Post and Telecommunications Authority of the Netherlands (OPTA) and the Dutch Data Protection Authority (CBP) announced this today in the form of a ruling. “Tell a friend” … -
Joint ruling OPTA-CBP concerning 'Tell a friend' systems on websites
'Tell-a friend' systems on websites are conditionally allowed and in those cases will not be considered spam or a breach of the Dutch Data Protection Act. OPTA and the Dutch Data Protection Authority (CBP) have issued a joint issue on the matter. In this … -
OPTA imposes fine on sender of football SMS spam
Today the commission of OPTA, the Independent Post and Telecommunications Authority, imposed a fine amounting to a total of EUR 10,000 on a natural person for sending unsolicited text messages, otherwise known as SMS spam. The SMS service was titled …