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Consumer Authority fines ringtone providers
The Consumer Authority is fining Wizz Mobile and Holdvest Investments a total of EUR 76,000 for providing consumers with inadequate information when they offer so-called free ring tones. Consumers are attracted by captions such as 'free ring tone' and … -
Misleading ringtone offers are European problem
Inaccurate, incomplete and/or misleading offers for SMS services on children's and young people's websites are not just a problem in the Netherlands, but can also be found everywhere else in Europe. This is the conclusion of joint investigation conducted … -
Consumer Authority issues warning about misleading Valentine's messages
The Consumer Authority is warning against misleading Valentine's messages. During the Valentine's period, young people in particular send and receive (secret) messages of love and many SMS service providers are cleverly taking advantage of this trend by … -
Netherlands Consumer Authority fines provider of sms-services
The Netherlands Consumer Authority is imposing fines amounting to a total of EUR 1,190,000 (one-million-one-hundred-and-ninety-thousand euro) on Artiq Mobile B.V. and Blinck International B.V. - trading under the name of Celldorado - for the large-scale … -
Netherlands Consumer Authority to address inadequate disclosure of information by SMS service providers
Many children and adolescents inadvertently and unintentionally subscribe to SMS services (usually ringtones), leaving them stuck paying dozens of euros a month. This problem is caused by incomplete and vague information on certain ebsites that offer SMS … -
OPTA imposes fine on sender of football SMS spam
Today the commission of OPTA, the Independent Post and Telecommunications Authority, imposed a fine amounting to a total of EUR 10,000 on a natural person for sending unsolicited text messages, otherwise known as SMS spam. The SMS service was titled … -
OPTA to tackle problems relating to SMS messaging subscriptions – Mediafax
20 February 2003 OPTA regularly receives complaints from mobile phone users concerning unwanted SMS messaging subscriptions. The number and nature of the complaints pertaining to these subscriptions have led OPTA to draw the attention of mobile operators … -
Closer to resolution of SMS problems: Operators are very cooperative
This afternoon OPTA organised a meeting with mobile operators and consumer interest groups to find a quick solution to problems involving SMS services. OPTA has formulated requirements in consultation with Stichting Ombudsman and Consumentenbond. The key … -
OPTA: ‘SMS code of conduct is not yet entirely satisfactory’: Operators present their own code of conduct
Today OPTA organised a second meeting with mobile operators and consumer interest groups to find a quick solution for problems involving SMS services. In the course of this meeting the operators presented a draft code of conduct, which does not yet comply …