Acm.nl uses cookies to analyze how the website is used, and to improve the user experience. Read more about cookies

Search publications

 
Period*
Apply date filters
Type*
Subjects*
 

116 results found

  • KPN charges business customers too high tariffs for mobile calls abroad

    Publication News 16-04-2014
    The Netherlands Authority for Consumers and Markets (ACM) imposed a fine of EUR 14,000 on Dutch telecom company KPN because it charged a group of business customers too high tariffs when making mobile calls abroad. The European Roaming Regulation has …
  • Essent fined for disregarding the Do-not-call-me Register

    Publication News 17-04-2014
    The Netherlands Authority for Consumers and Markets (ACM) has fined Dutch energy company Essent for violating the telemarketing rules. Essent Retail Energie B.V. called large numbers of consumers to make them a commercial offer. Essent failed to remove …
  • ACM orders KPN to hand over information that has been withheld

    Publication News 26-02-2014
    On January 31, 2014, the Netherlands Authority for Consumers and Markets (ACM) twice imposed  an order subject to periodic penalty payments on Dutch telecom company KPN ordering the company to hand over to ACM information it had asked for. In its answers …
  • Tele2 must stop incorrect use of mobile phone numbers

    Publication News 18-04-2014
    The Netherlands Authority for Consumers and Markets has forced Dutch telecom company Tele2 to ensure that it stops using mobile numbers for other purposes than mobile calls. ACM has established that mobile numbers issued to Tele2 are sometimes used for …
  • ACM imposed fines of EUR 12.5 million on cold-storage firms

    Publication News 23-03-2016
    The Netherlands Authority for Consumers and Markets (ACM) has imposed fines, totaling almost EUR 12.5 million, in three cases on four companies in the cold storage industry (freezing and refrigerated storage). Five executives  each received personal …
  • District Court of Rotterdam rules in net neutrality case

    Publication Court rulings 05-02-2016
    Charging consumers different tariffs for services on the Internet (tariff differentiation) is a violation of Dutch net-neutrality regulations. This has been confirmed by the District Court of Rotterdam in an appeal that telecom company Vodafone had filed …
  • Fine on Ryanair for unclear prices

    Publication Decisions 20-03-2013
    On February 26, 2013, the Netherlands Consumer Authority issued a decision against Irish airline Ryanair. On its website www.ryanair.com/nl, Ryanair offers airline tickets to Dutch consumers. The Consumer Authority has examined the booking process on …
  • NMa fines three taxi firms and six executives for cartel activities

    Publication News 04-03-2013
    Dutch taxi firm RMC together with rival firms IJsselsteden and BIOS engaged with each of them separately in bid-rigging arrangements involving taxi services in the greater Rotterdam area, which, according to the NMa, fall under the cartel prohibition. …
  • Dutch charity lotteries are fined again for unnecessarily annoying consumers

    Publication News 21-03-2013
    OPTA has imposed fines on three major charity lotteries in the Netherlands as well as on the holding of Dutch charity lotteries, totaling EUR 200,000 for sending spam emails. Between October 1, 2009 and June 30, 2010, these charity lotteries sent over 78 …
  • Procedure on the Exchange of Information between ACM and Ministers

    Publication Regulations 15-03-2013
    Under Section 2 of the Establishment Act of the Netherlands Authority for Consumers and Markets, the Netherlands Authority for Consumers and Markets (ACM) enforces compliance with a number of laws concerning market oversight, which fall under the …
 
Period*
Apply date filters
Type*
Subjects*