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43 results found
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Netherlands Consumer Authority fines Ryanair
The Netherlands Consumer Authority (CA) imposes a total fine of EUR 370,000 on Irish airline Ryanair for four violations that were found in its online booking system.
Publication News -
The Netherlands Authority for Consumers & Markets: consumers are central
'Consumers are central in our oversight,' says Chris Fonteijn, Chairman of the Board of ACM, at the press conference marking the launch of the new regulator.
Publication News -
ACM issues warning about travel website eDreams
ACM has issued a warning about Spanish travel company eDreams because it offers cheap airline tickets without mentioning all unavoidable costs.
Publication News -
CA 2012 Annual Report
In 2012, the Netherlands Consumer Authority (CA) primarily focused on the reduction and prevention of consumer harm.
Publication Corporate publications -
ACM has fined World Ticket Center for displaying airfares incorrectly
In recent months, ACM reminded a large number of companies in the travel industry about the fact that they failed to present their prices correctly.
Publication News -
ACM has fined KLM for incorrectly displaying its airfares
ACM has imposed a fine on KLM Royal Dutch Airlines for incorrect prices displayed on its website. On its website, KLM displayed airfares that did not include the booking costs.
Publication News -
Fine on Ryanair for unclear prices
The Netherlands Consumer Authority imposed a fine of EUR 370,000 on Ryanair for violating the rules on airfares and booking processes
Publication Decisions -
Points for attention with regard to price transparency enforcement in the travel sector
ACM has collected the rules on price transparency in the travel sector, and has listed them in a single document.
Publication Regulations -
ACM: advertised prices in travel industry must be clearer
ACM today launched a consumer information campaign as well as several special initiatives to increase price transparency in the travel industry.
Publication News -
Price transparency in travel industry has improved but still not enough
As a result of steps taken by ACM, improvements have been made in the transparancy of prices in the travel industry. However, not all travel organisations comply to the rules yet.
Publication News