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ACM reminds businesses about rules on subscription renewals and cancellations
The Netherlands Authority for Consumers and Markets (ACM) is holding an enforcement day today, calling attention for the rules on renewing and cancelling subscriptions.
Publication News -
New Pawnshop Act comes into force on July 1
The new Dutch Pawnshop Act has entered into force today, which means stricter rules now apply to pawn loans.
Publication News -
New consumer regulations make consumers the champions
On 13 June 2014, new consumer regulations will come into effect that will strengthen the position of consumers.
Publication News -
New regulations on pawnshops set ceilings on interest rates on pawn loans
When the new Dutch Pawnshop Act comes into force, new regulations will apply to pawn loans.
Publication News -
Dutch telecom provider Simyo introduces cap on negative balances for prepaid plans
As a result of consumer complaints about substantial negative balances on prepaid plans, ACM urged telecom provider Simyo to adjust its practices.
Publication News -
ACM imposes fines for seriously misleading homeseekers
Two firms and three individuals got fined EUR 985,000 for seriously misleading people that were looking for rental homes and apartments.
Publication News -
ACM reminds rental agencies and students of new rules on agency fees
ACM reminds rental agencies and students of new rules that protect consumers against unjust agency fees when renting shared housing units
Publication News -
Provision of information in the consumer energy market
This document helps energy companies to understand the rules with regard to consumer protection.
Publication Consultation documents -
ACM warns against misleading sale of subscriptions to discount sites and raffles
ACM is warning consumers against offers made to them over the phone that are too good to be true. Such offers can be misleading.
Publication News -
Opportunities for collaborations with regard to sustainable development
ACM’ provisional views on the acceptability under competition law of sustainability initiatives are subject to an open consultation.
Publication Consultation documents