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Consumer Authority to monitor online ticket shops
The Consumer Authority intends to monitor the websites of companies that resell entry tickets for concerts and events. The monitoring will focus upon whether consumers have been provided with correct and complete information. The Consumer Authority is … -
Consumer Authority: Grando Retail adjusts commercial practice
It appeared that Grando Retail, a member of the Central Association for the Interiors Sector [Centrale Branchevereniging Wonen, CBW] and a franchise chain of independent kitchen businesses with around 47 showrooms in the Netherlands, had been acting in a … -
Consumer Authority: over half a billion euros lost as a result of unfair commercial practices
The loss suffered by Dutch consumers as a result of so-called 'unfair commercial practices' amounts to a minimum of EUR 579 million per year. Two thirds of Dutch people aged 18+ have come into contact with at least one unfair commercial practice over the … -
Consumer Authority launches consumer campaign about sales tricks
Each year many consumers, including a relatively large number of children, young people and the elderly, fall victim to sales tricks. Consumers are duped into buying products or signing contracts that they would perhaps not have bought or signed had they … -
Consumer Authority penalises Greenchoice for misleading doorstep selling
The Consumer Authority has imposed penalties of a total of EUR 525,000 on the Greenchoice (energy supplier) for misleading doorstep selling. During the period from October 2009 to August 2010 the company called at the doors of a large number of consumers … -
Priority areas of the Consumer Authority: aggressive canvassing and unfair practices on the internet
Over the coming period, the Consumer Authority will focus in particular on misleading and aggressive canvassing and unfair commercial practices on the internet. The enforcement authority announced this today at the presentation of its Agenda for 2010 and … -
Consumer Authority imposes fine upon photographic studio for misleading recruitment of models via the internet
The Consumer Authority has imposed a fine of EUR 100,000 upon the company Fotosessie.com for offering photo shoots in a misleading and aggressive manner on the internet. Young people were approached via social networking sites, such as Hyves, encouraging … -
Increasing numbers of cross-border violations of consumers interests
The number of cross-border violations of regulations that harm consumers' interests is on the rise. An increasing number of companies offer their services across borders, particularly via the internet, but this does not always take place in accordance … -
Consumer Authority fines Keukenkampioen and Keukenconcurrent
The Consumer Authority has fined Keukenkampioen and Keukenconcurrent 110,000 euro each. The companies will also be liable to an incremental penalty payment of 5000 euro per day, up to a maximum of 200,000 euro. By taking this measure, the Consumer … -
Young people appear less vulnerable to advertising on social networking sites
But those with parents of non-western origin and less well-educated young people are less likely to realise the intentions of commercial messages Young people are well aware that companies attempt to contact and influence them via social media such as …