Search Publications
151 results found
-
Key Priorities for 2013 of the Netherlands Authority for Consumers & Markets
In this document, we would like to present our key priorities for the rest of 2013.
Publication Visions & opinions -
The Netherlands Authority for Consumers & Markets: consumers are central
'Consumers are central in our oversight,' says Chris Fonteijn, Chairman of the Board of ACM, at the press conference marking the launch of the new regulator.
Publication News -
New Pawnshop Act comes into force on July 1
The new Dutch Pawnshop Act has entered into force today, which means stricter rules now apply to pawn loans.
Publication News -
New regulations on pawnshops set ceilings on interest rates on pawn loans
When the new Dutch Pawnshop Act comes into force, new regulations will apply to pawn loans.
Publication News -
Consumers are often in a stronger position than they think
New rules recently came into force, giving consumers more rights. Consumers often do not know what their rights (current or new) are. In
Publication News -
ConsuWijzer mid-year bulletin: consumers underestimate their warranty rights
Consumers have a lot of questions and misconceptions about their rights when it comes to faulty products.
Publication News -
A study into the commercial practices of debt collection agencies
This study conducted by ACM ontains the findings of a market scan into the commercial practices of debt collection agencies.
Publication Studies -
ACM and AFM to deal with unfair commercial practices of debt collectors
Debt collection agencies regularly harm consumers with their commercial practices. This has been one of the key findings of a study by ACM.
Publication News -
Dutch rental agency unlawfully charged lessees agency fees
Duinzigt Woonservice acted as an agent for both lessors and lessees, and charged lessees agency fees. That is not allowed.
Publication News -
Apple and Google no longer promote games as ‘free’
Apple and Google will no longer promote apps as ‘free’. When making in-app purchases, users must give prior consent.
Publication News