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16 results found
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Points for attention with regard to price transparency enforcement in the travel sector
ACM has collected the rules on price transparency in the travel sector, and has listed them in a single document.
Publication Regulations -
ACM: advertised prices in travel industry must be clearer
ACM today launched a consumer information campaign as well as several special initiatives to increase price transparency in the travel industry.
Publication News -
Two New European Directives on Airport Charges
This article written by Jochen Meulman was published in Aerlines online magazine (www.aerlines.nl ), Issue 48, 10 October 2010.
Publication Visions & opinions -
Netherlands Consumer Authority fines Ryanair
The Netherlands Consumer Authority (CA) imposes a total fine of EUR 370,000 on Irish airline Ryanair for four violations that were found in its online booking system.
Publication News -
Price transparency in travel industry has improved but still not enough
As a result of steps taken by ACM, improvements have been made in the transparancy of prices in the travel industry. However, not all travel organisations comply to the rules yet.
Publication News -
ACM has fined KLM for incorrectly displaying its airfares
ACM has imposed a fine on KLM Royal Dutch Airlines for incorrect prices displayed on its website. On its website, KLM displayed airfares that did not include the booking costs.
Publication News -
ACM has fined World Ticket Center for displaying airfares incorrectly
In recent months, ACM reminded a large number of companies in the travel industry about the fact that they failed to present their prices correctly.
Publication News -
Schiphol airport can only pass on aviation-related costs
Amsterdam Airport Schiphol is not allowed to pass on to airlines the costs of the public-transport card readers and ticket machines located in Schiphol Plaza.
Publication News -
ACM publishes decision on complaints of Ryanair about Schiphol's 2018 tariffs and conditions
ACM ruled that Ryanair's complaints about Schiphol's tariffs and conditions for 2018 are unfounded.
Publication Decisions -
Decision regarding the approval of the Cost allocation system of Schiphol for 2022-2024
With this decision, ACM announces that it has approved the Cost allocation system of Royal Schiphol Group N.V. for Amsterdam airport Schiphol for 2022-2024.
Publication Decisions