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ACM calls on consumers to protect their online privacy
Consumers say it is important that their privacy is also respected online. In practice however, they often appear to do little to protect their personal information such as their browsing behavior or phone contacts. Over the past few months, the … -
International study confirms that online providers have important shortcomings
A study conducted by the International Consumer Protection and Enforcement Network (ICPEN) has revealed that a large number of providers of online services incorrectly and incompletely inform consumers on the services or products they are offered. This … -
ACM launches a study into the functioning of algorithms in practice
Today, the Netherlands Authority for Consumers and Markets (ACM) launched a trial in which it seeks to find out how it can monitor in practice the functioning of algorithms that businesses use. ACM wants to use this knowledge to let businesses know what … -
Google to require providers to add information about data use to apps in its app store
In its app store Google Play, Google will require app providers to indicate what personal data each app uses. Google will introduce this requirement this summer. Apple already implemented this requirement in late-2020. Starting in 2022, consumers will be … -
Dutch regulators strengthen oversight of digital activities by intensifying cooperation
The Netherlands Authority for Consumers and Markets (ACM), the Dutch Data Protection Authority (AP), the Dutch Authority for the Financial Markets (AFM), and the Dutch Media Authority (CvdM) will work together more closely in order to strengthen oversight … -
ACM calls on online businesses to check carefully what new DSA rules they must comply with
On 17 February 2024, new rules for providers of online services will come into effect. Starting that date, such providers must comply with the Digital Services Act (DSA), which is the European regulation that seeks to ensure a safe, predictable, and … -
ACM publishes for consultation its DSA guidelines for providers of online services
The European Union has drawn up new rules for online providers, including the Digital Services Act (DSA). The DSA is aimed at helping create a safe, predictable, and trustworthy online environment. As the regulator-designate, the Netherlands Authority for … -
ACM publishes for consultation the draft guidelines regarding the Digital Services Act (DSA) for providers of online services
The Netherlands Authority for Consumers and Markets (ACM) has published for consultation draft guidelines that explain how ACM interprets the rules laid down in the Digital Services Act (DSA). These rules will apply to all providers of online services. … -
ACM and RDI: manufacturers and sellers need to do more for keeping smart devices running and secure
The Netherlands Authority for Consumers and Markets (ACM) and the Dutch Authority for Digital Infrastructure (RDI) have jointly had a study carried out into the functioning and security of smart devices. The most important finding is that the information … -
Cooperation procedure for complaint information about spam
Various national authorities concluded a cooperation procedure for exchanging information and intelligence about spam complaints. This procedure has been drawn up in connection with the enforcement of Article 13 of the Privacy and Electronic Communication …