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Dutch regulators strengthen oversight of digital activities by intensifying cooperation
The Netherlands Authority for Consumers and Markets (ACM), the Dutch Data Protection Authority (AP), the Dutch Authority for the Financial Markets (AFM), and the Dutch Media Authority (CvdM) will work together more closely in order to strengthen oversight … -
Google to require providers to add information about data use to apps in its app store
In its app store Google Play, Google will require app providers to indicate what personal data each app uses. Google will introduce this requirement this summer. Apple already implemented this requirement in late-2020. Starting in 2022, consumers will be … -
ACM launches a study into the functioning of algorithms in practice
Today, the Netherlands Authority for Consumers and Markets (ACM) launched a trial in which it seeks to find out how it can monitor in practice the functioning of algorithms that businesses use. ACM wants to use this knowledge to let businesses know what … -
International study confirms that online providers have important shortcomings
A study conducted by the International Consumer Protection and Enforcement Network (ICPEN) has revealed that a large number of providers of online services incorrectly and incompletely inform consumers on the services or products they are offered. This … -
ACM calls on consumers to protect their online privacy
Consumers say it is important that their privacy is also respected online. In practice however, they often appear to do little to protect their personal information such as their browsing behavior or phone contacts. Over the past few months, the … -
Consumers and businesses say what they want from ACM
The Netherlands Authority for Consumers and Markets (ACM) has asked consumers and businesses what they want ACM to do with regard to its most important topics in 2016 and 2017. Everyone was given the opportunity to respond to the ACM Agenda on the … -
Join the discussion about the ACM Agenda 2016-2017
The Netherlands Authority for Consumers and Markets (ACM) has announced the six themes that it will focus on over the next two years. These have thus been included in the 2016-2017 ACM Agenda. The six themes are: Healthy collaborations in health care … -
Apple and Google no longer promote games as ‘free’
The risk of children making unwanted purchases when playing games has been reduced, thanks to adjustments made to the app stores of Apple (App Store) and Google (Google Play). This has been the result of actions taken by the Netherlands Authority for … -
ACM launches awareness campaign called ‘Each app has its price’
Through its consumer information portal ConsuWijzer, the Netherlands Authority for Consumers and Markets (ACM) today launched an awareness campaign called ‘Each app has its price’ (in Dutch: ‘Elke app heeft een prijs’). This campaign is aimed at raising … -
ACM imposes fine for violation of the spam prohibition
The Netherlands Authority for Consumers and Markets (ACM) has fined online-marketing firm Daisycon B.V. for its involvement in large-scale spam operations. Daisycon, as an affiliate network, was involved in the dispatch of over two billion unsolicited …