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Competition between internet providers has shifted to all-in-one packages
Of the seven million internet connections in the Netherlands, six million are part of a package with multiple telecommunication services in one. Most consumers opt for packages that combine television services, broadband access, and fixed telephony. … -
Apple and Google no longer promote games as ‘free’
The risk of children making unwanted purchases when playing games has been reduced, thanks to adjustments made to the app stores of Apple (App Store) and Google (Google Play). This has been the result of actions taken by the Netherlands Authority for … -
4G turns smartphones and tablets into mobile televisions
In the second quarter of 2015, total data consumption on smartphones and tablets increased to more than 27.5 billion MB. This is one of the key findings of the Telecom Monitor that the Netherlands Authority for Consumers and Markets (ACM) published today. … -
Incorrect use of dedicated mobile-phone codes should stop
Telecom providers are lagging behind with using 097-numbers for devices that exchange data using an internet connection. Those that use numbers for devices other than mobile phones such as payment terminals or vending machines should actually use an … -
Study into IP interconnection in the Netherlands
The Netherlands Authority for Consumers and Markets (ACM) has carried out a study into the market for IP interconnection in the Netherlands, the risk for anti-competitive problems in that market, and what the options are to address those problems. ACM has … -
KPN must grant competitors access to its copper and fiber networks
Dutch telecom company KPN must continue to grant its competitors access to its copper and fiber-optic networks for the next three years. This has been laid down in the final version of the market analysis decision on unbundled access of the Netherlands … -
ACM launches awareness campaign called ‘Each app has its price’
Through its consumer information portal ConsuWijzer, the Netherlands Authority for Consumers and Markets (ACM) today launched an awareness campaign called ‘Each app has its price’ (in Dutch: ‘Elke app heeft een prijs’). This campaign is aimed at raising … -
Attention of Dutch hosting industry drawn to digital pollution
In 2014, the Netherlands Authority for Consumers and Markets (ACM), the Dutch national police, Delft University of Technology (TU Delft) and the Dutch Public Prosecution Service (OM) started a collaborative project, called ‘Nederland Schoon’ in Dutch … -
2012 Telecom Monitor: mobile operators report lower turnovers because of decline in text messaging volumes
Fewer text messages and voice minutes result in lower turnovers of mobile operators. Data usage continues to increase. 65 percent of fixed-telephony connections is digital, 10 percent is based on ISDN, and 25 percent is based on traditional PSTN networks. … -
2013 Telecom Monitor Q1: Broadband subscription speeds continue to increase
Broadband speeds continue to increase: 37 percent of all subscriptions have download speeds of 30 Mbps or higher Text messaging volume has decreased by a third (-36 percent) Usage of mobile internet continues to increase substantially (+58 percent) … …