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ACM gives Dutch telecom companies room for making arrangements
The Netherlands Authority for Consumers and Markets (ACM) welcomes the arrangements made between Dutch telecom company KPN and rival companies Tele2, Online and Vodafone about access to KPN’s network. These arrangements create certainty in the … -
Incorrect use of dedicated mobile-phone codes should stop
Telecom providers are lagging behind with using 097-numbers for devices that exchange data using an internet connection. Those that use numbers for devices other than mobile phones such as payment terminals or vending machines should actually use an … -
Study into IP interconnection in the Netherlands
The Netherlands Authority for Consumers and Markets (ACM) has carried out a study into the market for IP interconnection in the Netherlands, the risk for anti-competitive problems in that market, and what the options are to address those problems. ACM has … -
Competition between internet providers has shifted to all-in-one packages
Of the seven million internet connections in the Netherlands, six million are part of a package with multiple telecommunication services in one. Most consumers opt for packages that combine television services, broadband access, and fixed telephony. … -
A closer look at online video platforms
The Netherlands Authority for Consumers and Markets (ACM) has conducted a market study into ‘online platforms that stream videos’: websites and apps that offer videos that users can watch online. Examples are YouTube, Facebook, Dumpert (a Dutch video … -
No dominant market power among online video streaming platforms
The Netherlands Authority for Consumers and Markets (ACM) has conducted a market study into online video platforms such as YouTube, Facebook, Netflix, and Dumpert. ACM did not find any indications for anticompetitive risks on the online advertising market … -
ACM’s new policy rule to create certainty about download speeds
The Netherlands Authority for Consumers and Markets (ACM) has drawn up a draft policy rule that stipulates what normal, minimum, and maximum download speeds are. Internet providers are to inform their customers correctly about the download speeds they … -
ACM to consumers: report dating sites that use fake profiles
ConsuWijzer, the consumer information portal operated by the Netherlands Authority for Consumers and Markets (ACM), is calling on consumers to report online dating services that use fake profiles. These are profiles of candidates that, in fact, do not … -
Joint venture of Ziggo/Vodafone has been conditionally cleared
The European Commission has conditionally cleared the creation of a joint venture in the Netherlands between telecom provider Vodafone and cable company Ziggo. As a result of this collaboration between Vodafone and Ziggo, a second telecom provider will … -
ACM calls on consumers to protect their online privacy
Consumers say it is important that their privacy is also respected online. In practice however, they often appear to do little to protect their personal information such as their browsing behavior or phone contacts. Over the past few months, the …