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Mobile-data traffic and the number of households with access to fiber-optic went up considerably in 2023
The number of households with access to fiber-optic has considerably increased over the past year, by approximately 25 percent. That is one of the conclusions of the 2023 annual review of the Telecom Monitor of the Netherlands Authority for Consumers and … -
Tinder to inform consumers about price personalization following an intervention by European consumer authorities
Starting mid-April, dating app Tinder will inform consumers when it uses personalized discounts. Tinder has agreed to this commitment following discussions with the European consumer authorities in the Consumer Protection Cooperation Network (CPC). This … -
ACM and RDI: manufacturers and sellers need to do more for keeping smart devices running and secure
The Netherlands Authority for Consumers and Markets (ACM) and the Dutch Authority for Digital Infrastructure (RDI) have jointly had a study carried out into the functioning and security of smart devices. The most important finding is that the information … -
ACM calls on online businesses to check carefully what new DSA rules they must comply with
On 17 February 2024, new rules for providers of online services will come into effect. Starting that date, such providers must comply with the Digital Services Act (DSA), which is the European regulation that seeks to ensure a safe, predictable, and … -
ACM Telecom Monitor for Q3 2023: Mobile-data consumption continues to grow, but number of voice minutes decreases
The latest telecom monitor by the Netherlands Authority for Consumers and Markets (ACM) reveals that, in the third quarter of 2023, mobile-data consumption went up again (by 8.6%). The growth in data peaked in the third quarter of 2023, but the number of … -
ACM calls on online sellers and trade associations to check their rights in the P2B Regulation
The Netherlands Authority for Consumers and Markets (ACM) calls on business users that sell products or offer services through online platforms to check if those platforms are acting in accordance with the Platform-to-Business (P2B) Regulation. Trade … -
ACM publishes for consultation its DSA guidelines for providers of online services
The European Union has drawn up new rules for online providers, including the Digital Services Act (DSA). The DSA is aimed at helping create a safe, predictable, and trustworthy online environment. As the regulator-designate, the Netherlands Authority for … -
ACM publishes for consultation the draft guidelines regarding the Digital Services Act (DSA) for providers of online services
The Netherlands Authority for Consumers and Markets (ACM) has published for consultation draft guidelines that explain how ACM interprets the rules laid down in the Digital Services Act (DSA). These rules will apply to all providers of online services. … -
ACM sees sufficient competition in the Dutch telecom market, but keeps a close watch
At the moment, there is sufficient competition in the Dutch telecom market. This has been one of the conclusions of the definitive market analysis decision of the Netherlands Authority for Consumers and Markets (ACM). At the same time, ACM continues to be … -
ACM Telecom Monitor for Q2 2023: mobile-data consumption and fiber-optic grow substantially, consumers seldom switch
The latest telecom monitor (in Dutch) by the Netherlands Authority for Consumers and Markets (ACM) reveals that, in the second quarter of 2023, mobile-data consumption in the Netherlands has increased by 20%, which is a substantial increase. Moreover, the …