Search Publications
20 results found
-
ACM: a mandatory flood insurance is not in the interest of consumers
Consumers and business owners should continue to have the freedom to decide for themselves whether or not to take out a flood insurance when taking out a fire insurance.
Publication News -
KPN no longer placed under intensified supervision
Dutch telecom company KPN is no longer placed under intensified supervision by the Netherlands Authority for Consumers & Markets (ACM).
Publication News -
KPN fined for putting competitors at a disadvantage with regard to its business call-forwarding service
ACM has fined Dutch telecom company KPN EUR 2.7 million for putting competitors at a disadvantage with business call-forwarding service.
Publication News -
Policy rules regarding fines and leniency
The Ministry of Economic Affairs has issued new policy rules regarding fines and leniency, which come into effect on August 1, 201
Publication Regulations -
Decision on the appointment of ACM enforcement officers
Employees employed with ACM are appointed as enforcement officers within the meaning of the national and European laws and regulations the compliance with which ACM must enforce.
Publication Regulations -
Regulations of the Board of ACM
The Regulations of the Board of ACM explain the operating principles of the Board of ACM.
Publication Regulations -
Guidelines on the protection of the online consumer
In its Guidelines on the protection of the online consumer, ACM has marked the boundaries of where persuasion turns into deception. Following a consultation period, the guidelines have now been finalized.
Publication Regulations -
Evaluation of ACM’s Guidelines on the collective procurement of prescription drugs
ACM’s Guidelines on the collective procurement of prescription drugs have helped in the negotiations with drug manufacturers.
Publication Studies -
ACM launches investigations into misleading sustainability claims in three sectors
ACM investigates sustainability claims in three sectors: energy, dairy products, and clothes. In total, over 170 companies were contacted to check the accuracy of their sustainability claims.
Publication News -
ACM study into compliance culture at businesses in regulated markets
ACM has conducted a behaviorial study into compliance programs and compliance cultures in 4 regulated businesses. The study has revealed that their compliance cultures are in order.
Publication Studies