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27 results found
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Market scan into online games
In this market scan, ACM looked into the online games market, and into the companies that are active therein.
Publication Studies -
KPN must offer business customers the opportunity to cancel their contracts free of charge
ACM has instructed Dutch telecom company KPN to offer a group of business subscribers the opportunity to cancel their subscriptions free of charge.
Publication News -
ACM again reprimands energy companies for giving incorrect information
ACM reprimanded three energy companies, because the consumer information on their websites was incorrect.
Publication News -
Enough delivery and takeout options for consumers and restaurants
ACM will not further investigate ‘same-price guarantee’ used by Dutch meal-delivery service provider Thuisbezorgd.nl.
Publication News -
Discount-card company to adjust subscription conditions
Urged by ACM, the company behind senior-citizen discount card Seniorenvoordeelpas has adjusted its practices regarding subscription renewals and cancellations
Publication News -
Airbnb will now use clearer prices and fairer conditions
Airbnb now displays the prices of accommodations with all unavoidable costs included. In addition, Airbnb has adjusted its general terms and conditions in favor of consumers.
Publication News -
Cultural organizations Museumkaart and CJP adjust their membership conditions
Museumkaart and CJP have adjusted their practices after ACM had reprimanded them. These organizations now comply with the rules about membership renewals and cancellations.
Publication News -
Energy suppliers inform consumers better about their offers
Energy suppliers inform their customers better about contracts, conditions, and costs. This helps consumers compare offers better.
Publication News -
ACM issues warning against unwanted purchases at meetings
At product demonstrations, consumers are pressured to make purchases. ACM reminds them of their rights: cooling-off period and cancellations.
Publication News -
Report: Taking a closer look at online video platforms
ACM publishes the results of a market study into online platforms that stream videos.
Publication Studies