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28 results found
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KPN must offer business customers the opportunity to cancel their contracts free of charge
ACM has instructed Dutch telecom company KPN to offer a group of business subscribers the opportunity to cancel their subscriptions free of charge.
Publication News -
Twelve fitness chains to revise their conditions and websites
Twelve major Dutch chains of fitness centers with a combined total of 330 locations throughout the Netherlands will revise their conditions and websites.
Publication News -
ACM again reprimands energy companies for giving incorrect information
ACM reprimanded three energy companies, because the consumer information on their websites was incorrect.
Publication News -
Energy suppliers inform consumers better about their offers
Energy suppliers inform their customers better about contracts, conditions, and costs. This helps consumers compare offers better.
Publication News -
Market scan into online games
In this market scan, ACM looked into the online games market, and into the companies that are active therein.
Publication Studies -
Cultural organizations Museumkaart and CJP adjust their membership conditions
Museumkaart and CJP have adjusted their practices after ACM had reprimanded them. These organizations now comply with the rules about membership renewals and cancellations.
Publication News -
ACM reviews ‘corona voucher schemes’
Over the last few weeks, ACM has reviewed approximately 180 voucher schemes in five different sectors. ACM found that not every reviewed voucher scheme complied with the basic principles that had been drawn up by ACM.
Publication News -
Airbnb will now use clearer prices and fairer conditions
Airbnb now displays the prices of accommodations with all unavoidable costs included. In addition, Airbnb has adjusted its general terms and conditions in favor of consumers.
Publication News -
Discount-card company to adjust subscription conditions
Urged by ACM, the company behind senior-citizen discount card Seniorenvoordeelpas has adjusted its practices regarding subscription renewals and cancellations
Publication News -
Schiphol’s customers had to be involved better in a recent consultation
Amsterdam airport Schiphol is fined EUR 25,000 for failing to consult airlines properly when changing the conditions for bus transportation.
Publication News