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Market scan into online games
In this market scan, ACM looked into the online games market, and into the companies that are active therein.
Publication Studies -
Consumers that have called the premium-rate number of debt collector Corpus Justitia to be reimbursed
Consumers that have contacted debt collection agency Corpus Justitia calling a premium-rate number in connection with fake invoices will get their call charges reimbursed.
Publication News -
New consumer regulations make consumers the champions
On 13 June 2014, new consumer regulations will come into effect that will strengthen the position of consumers.
Publication News -
ACM offers businesses help for adjusting their operations
At 13-6-2014 new European consumer protection rules will come into force. To help businesses prepare for these new rules ACM has published detailed information on its website.
Publication News -
ACM: oversight of use of premium-rate telephone numbers continues to be necessary
Strict oversight of the use of premium-rate numbers continues to be necessary. That is one of the conclusions that ACM draws in its Number Issuance Monitor, which ACM published today.
Publication News -
ACM withdraws premium-rate number 0900-1824 of MyOffice
ACM withdrew the premium-rate number of directory assistance provider MyOffice. It kept callers on hold without putting them through.
Publication News -
ACM continues to monitor mobile phone and premium-rate numbers closely
The large number of mobile phone numbers issued by telecom providers will not cause a shortage in the short term, but does require ongoing close monitoring by ACM. This was revealed in the Number Issuance Monitor that ACM published today.
Publication News -
District Court of Rotterdam has ruled on ACM’s refusal to publish certain documents
The District Court of Rotterdam ruled that ACM was correct in its decision regarding a request for publication.
Publication Court rulings -
Study by ACM: more transparency from directory assistance providers does not eliminate deception
ACM had a study carried out about whether consumers are misled by directory assistance providers. The study shows that 72 percent of respondents did not understand that they were calling a directory assistance provider.
Publication News -
ACM withdraws numbers of ‘COVID-19’ directory assistance services
ACM has withdrawn two Dutch premium-rate phone numbers: 0906-2121212 and 0906-0400388.
Publication News