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New consumer regulations make consumers the champions
On 13 June 2014, new consumer regulations will come into effect that will strengthen the position of consumers.
Publication News -
Sufficient numbers for mobile phones still available despite continued increasing demand
Based on the annual Scarcity Report, ACM expects that sufficient 06-numbers will still be available over the next few years in the Netherlands.
Publication News -
Market scan into online games
In this market scan, ACM looked into the online games market, and into the companies that are active therein.
Publication Studies -
Consumers that have called the premium-rate number of debt collector Corpus Justitia to be reimbursed
Consumers that have contacted debt collection agency Corpus Justitia calling a premium-rate number in connection with fake invoices will get their call charges reimbursed.
Publication News -
ACM offers businesses help for adjusting their operations
At 13-6-2014 new European consumer protection rules will come into force. To help businesses prepare for these new rules ACM has published detailed information on its website.
Publication News -
Massive increase in mobile data consumption
ACM’s Telecom Monitor for 2016 contains trends and statistics on mobile services, telephone calls, broadband, television, and packages.
Publication News -
ACM: stricter action against abuse of premium-rate telephone numbers
ACM invites interested parties to share their opinions on the draft version of the rules. They can do so through October 18, 2017.
Publication News -
Consumers who called YouTube vlogger Snapking to be reimbursed
Consumers who called the premium-rate number of Dutch YouTube vlogger Snapking to be reimbursed by their telecom providers.
Publication News -
ACM continues to monitor mobile phone and premium-rate numbers closely
The large number of mobile phone numbers issued by telecom providers will not cause a shortage in the short term, but does require ongoing close monitoring by ACM. This was revealed in the Number Issuance Monitor that ACM published today.
Publication News -
ACM withdraws premium-rate number 0900-1824 of MyOffice
ACM withdrew the premium-rate number of directory assistance provider MyOffice. It kept callers on hold without putting them through.
Publication News